This Privacy Policy explains how TiffanyLuck, operated by Win Vision N.V., collects, uses, stores, and protects your personal data when you use our web platform. These practices apply fully to all players residing in the United Kingdom. Please read this page carefully so you understand your rights and our responsibilities.

What We Collect and Why

When you create an account with us, we collect information such as your name, date of birth, email address, and country of residence. This is necessary to verify your identity, maintain your account, and comply with our obligations under the licensing conditions set by the Anjouan Gaming Authority. During transaction processing, we also handle payment-related data — for example, details associated with the deposit or withdrawal method you choose. We do not store full card numbers on our servers; payment data is handled through secure third-party gateways.

We may also collect information about how you interact with our web platform, including session activity and technical identifiers such as your IP address and browser type. This data helps us maintain the security and stability of the platform, detect unusual behaviour, and ensure that our services function correctly for you. Cookies and similar technologies are used for this purpose; you can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect how parts of the platform operate.

How We Share and Protect Your Data

We do not sell your personal data to third parties. There are, however, a limited number of circumstances in which we share information with external parties. These include identity verification services, which help us confirm that you are who you say you are; payment processors, who facilitate deposits and withdrawals on your behalf; and regulatory or law enforcement authorities, when we are legally required to disclose information. In every case, data sharing is kept to the minimum necessary and is governed by appropriate data handling agreements.

Your data is protected using 256-bit SSL encryption across all connections to our web platform. Personal information is stored on secure servers with restricted internal access — only staff with a legitimate operational need are permitted to view account data, and access is logged and monitored. We take reasonable technical and organisational measures to guard against unauthorised access, loss, or misuse of your information.

You have the right to access the personal data we hold about you, to request corrections where information is inaccurate, and to request the deletion of your account data where no legal obligation requires us to retain it. To exercise any of these rights, please contact our support team through the channels available on our website. We will respond to verified requests within a reasonable timeframe. If you feel your rights have not been respected, you may raise a concern with the relevant data protection authority in your jurisdiction.

We retain your data for as long as your account remains active and for a period thereafter as required by our licensing obligations and applicable law. Following account closure, certain records may be kept for a defined retention period to satisfy regulatory requirements, after which they are securely deleted or anonymised.

If we make material changes to this Privacy Policy, we will notify you through our platform before those changes take effect. Continued use of our web platform following notification will be taken as acknowledgement of the updated terms. We encourage you to review this page periodically to stay informed about how we handle your data.